kalavarnika.in

RETURN POLICY

At Kalavarnika, every dress is handcrafted with devotion, precision, and care. Since our products are specially made for divine use and often customized, we follow a strict no-return policy. However, we understand that there can be rare cases where a return may be necessary, and we are here to help you within our ethical and practical boundaries.

❌ Products Not Eligible for Return:

  • Customized, personalized, or made-to-measure orders.
  • Products that have been used, altered, or washed.
  • Slight color or design variations due to lighting, photography, or the handmade process (these are not considered defects).
  • Items returned without informing us or beyond 3 days of delivery.

✅ Return is Accepted Only If:

  • The product received is damaged, defective, or incorrect.
  • You contact us within 3 days of delivery with a valid reason.
  • The item is in unused, unwashed, and is in  original condition, with tags and packaging intact.

🔄 Return Process:

  1. Email us at [your email] or WhatsApp us at [your number] within 3 days of delivery.
  2. Provide your Order ID, reason for return, and clear images of the issue.
  3. Upon approval, we will guide you with the return shipping process.
  4. After receiving and inspecting the product, we will offer a replacement or store credit (we do not process refunds).

🚚 Return Shipping Charges:

  • If the return is due to our error (wrong or damaged item), we will cover the shipping costs.
  • In all other approved return cases, the customer is responsible for return shipping.

Please Note:
Kalavarnika is a handcrafted, spiritual brand. Each item is made with deep intention and energy. We appreciate your understanding and respect for our artisans’ work and the sacredness of the items we offer.

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