REFUND POLICY
At Kalavarnika, each product is handcrafted with love, care, and deep spiritual intention. Due to the nature of our products — made specifically for deities and often customized — we follow a no-refund policy. However, we understand your trust is sacred, and in rare cases, we will support you with fair solutions.
❌ Refunds Are Not Applicable:
- For customized, personalized, or made-to-order items.
- For products that have been used, washed, altered, or returned without original packaging.
- If the request is made after 3 days of delivery.
- For minor variations in color, embroidery, or detailing due to the handmade process.
✅ Refund May Be Considered Only If:
- The product received is damaged, defective, or completely incorrect.
- We are unable to replace or exchange the product.
- The return is approved after review and product is received back in unused condition.
🔁 In Most Cases, We Offer:
- A replacement of the product, or
- A store credit/gift voucher that can be used for future purchases.
💳 Refund Method:
- If a refund is exceptionally approved, it will be processed to your original payment method within 10-15 business days after the returned item has been received and inspected.
- You will be notified via email or WhatsApp once your refund is initiated.
Note:
As a small business rooted in tradition and artisan livelihoods, we truly appreciate your understanding. Your support helps us continue empowering women and preserving sacred crafts with integrity.